Sales / Account Manager (office based)

Компания "IT Fusion"

Join Our Team as an Account Manager – International IT and Consulting Agency (Almaty Office)

We are a global IT and consulting firm headquartered in Kazakhstan and are currently looking for a driven and experienced Sales Manager to join our expanding team. This position plays a key role in maintaining high service standards, nurturing strong client relationships, and ensuring client satisfaction in English-speaking markets.

Position Details:

• Schedule: Monday to Friday, 6:00 PM – 3:00 AM (Almaty time)

• Work Format: Office-based only (Almaty)

• Compensation: $1200 base salary + performance-based bonuses

Application Requirements (applications not meeting these will not be considered):

• English Proficiency: B2 level or higher (spoken and written)

• Experience: Demonstrated experience communicating with native English speakers (e.g., in work, internships, or projects)

• Business Communication: Strong written and verbal business communication skills

• Tech Skills: Confident PC user with solid knowledge of Excel

• Key Soft Skills: Empathy, persistence, adaptability, and emotional resilience

Key Responsibilities:

• Communicate with clients via phone and email (English only)

• Provide consultation and support to current users

• Maintain accurate records in our CRM and internal systems

• Build and sustain long-term client relationships

• Consistently meet and exceed performance KPIs

What We Offer:

• Schedule: Monday to Friday, 6:00 PM to 3:00 AM (Almaty time)

• Location: Office-based role in Almaty

• Compensation: $1200–$2000 per month, plus monthly bonuses

• Training: Paid corporate training prior to start

• Transport: Company-paid taxi service after each night shift

• Benefits: Paid sick leave

• Culture: Monthly corporate events and team-building activities

Why Join Us?

• Gain hands-on experience in international client service standards

• Communicate directly with native English speakers

• Benefit from clear career advancement opportunities

• Join a friendly, supportive team and management that’s invested in your success

How to Apply:

Please apply via hh and include:

• Your English language level

• (Optional) A brief paragraph outlining your relevant experience

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