Support Manager/IGaming
01 Октября 2025

Город:
Алматы
Занятость:
Полная занятость
Компания "PRO GAMING SOFTWARE LTD"
Join Our Team as a Support Manager!
We are a fast-growing iGaming company with 4+ years of experience and a strong team of 1300+ talented specialists!
With 10+ successful projects thriving across Tier 1-3 countries, we continue to expand and shape the future of the iGaming industry. We value highly qualified professionals who help us grow and deliver the best results globally.
Be part of a team that launches exciting new projects worldwide!
✅ What We’re Looking For:
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Stress Resilience: You can stay calm, focused, and effective under pressure.
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Customer-Centric Mindset: You genuinely care about solving customers’ issues and making their experience better.
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Quick Decision-Making: You’re able to think fast and make the right choices in high-pressure situations.
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Conflict Resolution: You know how to handle difficult users with patience and professionalism, defusing tension smoothly.
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Professional Communication: You’re always polite, respectful, and friendly — even in challenging conversations.
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Tech Savviness: You’re confident with computers and easily navigate various apps and systems.
Your Responsibilities:
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Provide prompt support via online chat.
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Assist with technical questions, financial topics, platform features, or even casual chats
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Meet your personal financial targets along with team-wide service goals.
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Collaborate with other departments to improve products and internal processes.
Work Schedule:
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Flexible shifts: 2 days on / 2 days off / 2 night shifts on / 2 days off.
Why You’ll Love Working With Us:
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Remote Work: Save time — work from anywhere!
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Top-Notch Equipment: We’ll provide everything you need for a comfortable and productive setup.
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Paid Vacation & Sick Leave: Your well-being matters! Plus, enjoy an extra day off for your birthday.
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Awesome Gifts: Creative presents for holidays and special occasions — we love to surprise our team!
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Competitive Salary: We value your work and reward it fairly.
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Internal Events: Knowledge-sharing and professional growth opportunities with your colleagues.
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No Micromanagement: We trust our people — no strict hierarchies here!
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Referral Program: Help us find amazing teammates and receive cool bonuses.
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Career Growth: You’ll constantly develop new skills and grow with us.
We’re driven by ambition, creativity, and passion — and we’re looking for teammates who share the same mindset! ✨
Ready to join one of the most dynamic companies in the iGaming industry? Join the best!
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