Consumer and Customer Activation Lead

Компания "Филип Моррис Казахстан"

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Be a part of a revolutionary change.

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

⠀Your ‘day to day’

• Develop, adjust, handle and maximize a network of communication & sales channels (B2B and B2C);
• Plan and coordinate all consumer & customer activities based on geo specifics, in line with brand engagement strategy and business priorities; set local KPIs and closely monitor performance.
• Establish and maintain effective relationship with the indirect channel (B2B) to provide defined consumer & customer services (e.g. Hostess activities, trade programs, tactical programs) for acquiring and maintaining consumers.
• Completely lead the Hostess project. Improve mechanics, approve matrix, track results, interact directly with markets and service providers.
• Ensure high level of internal partner service, managing relations, establishing effective collaboration across different org. levels to maintain focus on results.
• Organize platforms for discussing commercial activities.ies;
• Collect consumer insights to provide feedback for new channel developments, in-house/outsourced people requirements and programs or toolboxes adjustments.
• Assure effective deployment of toolboxes through visibility, trade engagement, consumer engagement.
• Drive the B2B & B2C digitalization in all channels by adopting frond-end solutions that will improve consumer and customer experience and efficiencies.

Who we’re looking for:

• Higher education (Marketing, Management, Trade Marketing).
• Experience in FMCG will be good.
• Trade Marketing experience from 2 years.
• Advanced MS Office user.
• Analytical & Negotiation skills.
• English – Upper Intermediate.

What we offer:

• An opportunity to pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• An opportunity to build an international career and for cross-functional moves.
• Extended social package: life insurance, insurance from critical illnesses, additional payment for preschool development of children, participation in the Employee Assistance Program (financial, psychological and legal consultations) for employees and family members, and much more.

Philip Morris Kazakhstan is the holder of Top Employer Kazakhstan & Global award for 8 consecutive years as well as the only Equal Pay certificate holder in Kazakhstan, which proves our commitment to highest working standards.

*Relocation support is not available for this job

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