Account Manager (English‑Speaking Markets)

Компания "IT Fusion"

Account Manager (English‑Speaking Markets)

• Workdays: Monday–Friday, 5:30 PM to 2:30 AM (Almaty time)

• Work format: Office‑based only (Almaty)

• Salary: $1,200 fixed base + monthly bonuses (paid monthly)

About Us

We are an international consulting agency headquartered in Kazakhstan. We’re expanding and looking for a motivated Account Manager to work with English-speaking clients—focused on delivering top-notch service and forging strong, lasting relationships.

Responsibilities

• Communicate with clients exclusively in English via phone and email

• Offer consultation and support to current users

• Manage client records in CRM and internal systems

• Build and nurture long-term client relationships

• Meet and surpass established KPIs

Requirements (applications not meeting these criteria will not be considered)

• English proficiency at B2/C1 level or higher (spoken and written)

• Experience communicating with native English speakers (through work, internships, or projects)

• Strong business communication and correspondence skills

• Confident PC user, with Excel proficiency

• Key soft skills: empathy, persistence, flexibility, emotional resilience

What We Offer

• Competitive fixed base salary: $1,200–$2,000 + monthly bonuses

• Paid corporate training prior to your start

• Company‑covered taxi after night shift

• Paid sick leave

• Regular team‑building events and monthly corporate activities

• Immersion in international service standards

• Daily interaction with native English speakers

• Clear internal career growth and promotion paths

• Friendly team atmosphere and supportive leadership from day one

How to Apply

Submit your resume and include:

• Your English proficiency level

• A short summary of your relevant experience (optional)

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