1 вакансию it service desk team lead в Алматы
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24 Августа
IT Service Desk Team Lead( Deloitte, Caspian Region )
Алматы
Компания "Deloitte, Caspian Region" Responsibilities: Organize and supervise the work of the Service Desk team (Level 1 and/or Level 2 support). Assign tasks and monitor SLA compliance and incident priorities. Escalate and resolve complex technical issues. Ensure high-quality service delivery and monitor user satisfaction. Work with ticketing systems ServiceNow. Monitor ticket...