Оператор в Call-Center на входящую линию( Банк ЦентрКредит )

Описание


Batalatova Assel
+7 778 375 56 78
WhatsApp: +7 747 165 74 48 / +7 747 375 56 78
batalatova05@gmail.com




PROFILE


First Name
Assel
Last Name
Batalatova
Address
1859/54 The territory of the PC Kok-Ozek
Country
Kazakhstan
Gender
Female
Date of Birth
April 09, 2005
Place of Birth
Almaty city
Country of Birth
Kazakhstan


EMPLOYMENT



Waitress
"Saltanat" restaurant - Almaty, Kazakhstan
June 2022-September 2022


Warmly greet guests, anticipate needs, and remain available throughout the dining experience.
Serving food or beverages to patrons, and preparing or serving specialty dishes at tables as required.
Presenting menus to patrons and answering questions about menu items, making recommendations upon request.
Removing dishes and glasses from tables or counters, taking them to the kitchen for cleaning.



Cashier
Food store "Asem" - Almaty, Kazakhstan
May 2021-December 2021


Served customers at the checkout, scanning items and processing payments in cash and by card.
Provided customers with information about prices, promotions, discounts, and store policies.
Assisted customers with questions about the product range, navigation in the store, and resolved any issues.
Maintained cleanliness and order in the checkout area and surrounding spaces.
Ensured the availability and proper functioning of supplies, such as bags and receipt rolls.
Warmly greeted customers at the checkout and thanked them for their purchase, creating a welcoming atmosphere.





Controller
"The World of Fantasy" Amusement Park - Almaty, Kazakhstan
June 2023-September 2023


Organizing and controlling the boarding of visitors on rides.
Ensuring the safety and comfort of guests during boarding and disembarking.
Providing high-quality customer service, meeting visitors' needs and expectations.
Ensuring the cleanliness of the attractions.


Cashier June 2024-September 2024
"Boss Molokososs" Children's clothing store - Almaty, Kazakhstan
Handling customer transactions and processing payments efficiently.
Providing expert advice and assistance to customers on products and services.
Ensuring high-quality customer service, addressing inquiries and resolving issues.
Maintaining product displays, keeping the store organized and clean.
Hostess
Hotel Almaty - Almaty, Kazakstan
Cleaning and preparing guest rooms according to hotel standards
Providing polite and efficient customer service
Maintaining cleanliness in common areas
Crew Member
Dunkin Donuts - part time, working now in Cape Cod, Massachusetts
Prepared and served coffee, beverages, and food items
Operated cash register and handled customer payments
Maintained cleanliness and organization of the store
Provided fast and friendly customer service
Followed company standards for food safety and hygien


EDUCATION


Name of University:
Satbayev University
Length of study:
4
Country
Kazakhstan
Major Field of Study:
Data management, software development and automation of business processes with 1C.
Course of study:
4
Specialty:
Information system
Date of Start:
September 2022
Date of End:
June 2026


ADDITIONAL
SKILLS

Strength
Communication
Decision making
Learning Agility
Management
Punctuality
Responsibility
Computer literacy
Microsoft Office
Database
Programming
Driving License
Yes
Hobbies
Working out at the stretching
Cooking and baking
Learning languages
Travelling
Hiking or nature walks
Learning programming
Photography
Listening to podcasts
LANGUAGE
SKILLS

Languages
Kazakh - native
Russian- fluent
English-Intermediate