Support Manager/IGaming

Компания "PRO GAMING SOFTWARE LTD"

Join Our Team as a Support Manager!

We are a fast-growing iGaming company with 4+ years of experience and a strong team of 1300+ talented specialists!

With 10+ successful projects thriving across Tier 1-3 countries, we continue to expand and shape the future of the iGaming industry. We value highly qualified professionals who help us grow and deliver the best results globally.

Be part of a team that launches exciting new projects worldwide!

✅ What We’re Looking For:

• Stress Resilience: You can stay calm, focused, and effective under pressure.

• Customer-Centric Mindset: You genuinely care about solving customers’ issues and making their experience better.

• Quick Decision-Making: You’re able to think fast and make the right choices in high-pressure situations.

• Conflict Resolution: You know how to handle difficult users with patience and professionalism, defusing tension smoothly.

• Professional Communication: You’re always polite, respectful, and friendly — even in challenging conversations.

• Tech Savviness: You’re confident with computers and easily navigate various apps and systems.

Your Responsibilities:

• Provide prompt support via online chat.

• Assist with technical questions, financial topics, platform features, or even casual chats

• Meet your personal financial targets along with team-wide service goals.

• Collaborate with other departments to improve products and internal processes.

Work Schedule:

• Flexible shifts: 2 days on / 2 days off / 2 night shifts on / 2 days off.

Why You’ll Love Working With Us:

• Remote Work: Save time — work from anywhere!

• Top-Notch Equipment: We’ll provide everything you need for a comfortable and productive setup.

• Paid Vacation & Sick Leave: Your well-being matters! Plus, enjoy an extra day off for your birthday.

• Awesome Gifts: Creative presents for holidays and special occasions — we love to surprise our team!

• Competitive Salary: We value your work and reward it fairly.

• Internal Events: Knowledge-sharing and professional growth opportunities with your colleagues.

• No Micromanagement: We trust our people — no strict hierarchies here!

• Referral Program: Help us find amazing teammates and receive cool bonuses.

• Career Growth: You’ll constantly develop new skills and grow with us.

We’re driven by ambition, creativity, and passion — and we’re looking for teammates who share the same mindset! ✨

Ready to join one of the most dynamic companies in the iGaming industry? Join the best!

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