IT Engineer

Компания "Хуавей Текнолоджиз Казахстан"

• Deliver and configure IT solutions, including servers, storage, switches, virtualization and cloud platforms.
  • Handle service requests (SR) from customers: troubleshoot and resolve IT-related issues, conduct root cause analysis, diagnose faults, escalate to regional/HQ if needed, and follow up to resolution.
  • Conduct routine health checks on IT infrastructure.
  • Handle onsite surveys, installation, testing, commissioning, and maintenance of IT equipment.
  • Offer remote and on-site technical support during installations and operations.

• Bachelor's degree in Telecommunications, Computer Science, Electronics Engineering, or related field.
  • 3+ years in IT infrastructure: storage, virtualization, backup, and network management.
  • Knowledge of storage systems (e.g., architecture, features; support for design, implementation, administration, migration, resolution). Familiar with mainstream storage products, like EMC, NetApp, HDS storage IBM products
  • Proficiency in virtualization (e.g., VMware vSphere, ESXi, Hyper-V, KVM; design and implementation support).
  • Understanding of network products (e.g., Cisco, Huawei, Juniper; integrated design support).
  • Strong analytical, problem-solving skills; ability to prepare HLD/LLD.
  • Excellent communication and customer service skills.
  • Proactive self-learner; customer-oriented; willing to travel.
• English minimum Intermediate

• Almaty 5/2

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