Hotline Specialist (Almaty / Astana)
Город:
Алматы
Занятость:
Полная занятость
Компания "KPMG"
Hotline Specialist, Almaty
About KPMG
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. With a history extending back more than 150 years, KPMG firms have brought their best professionals to clients, helping them to transform and succeed. Connecting the right people at the right moments is what we do.
Responsibilities:
- Answering phone calls;
- Being able to handle calls in a pressure environment;
- Being able to maintain confidentiality of the valuable information;
- Should be capable of handling issues and complaints with providing solutions.
Requirements:
- Higher education, desirably in linguistic;
- Fluent English/Russian/Kazakh;
- Excellent communication skills;
- Always provide information in an efficient and accurate manner;
- Being able to manage heavy calls flow;
- Professional phone etiquette, sensitivity and tact;
- Being able to work independently;
- Being able to deal with all types of people.
We offer:
- An international corporate culture in which personal growth, mutual trust and lifelong learning are being fostered.
- A team of passionate colleagues to reach higher goals and support each other.
- Continuous development and professional growth with a clear career path, opportunities for professional certifications, and a comprehensive range of soft skills development topics to meet your personal needs and ambitions.
- Together” is one of our KPMG-values, so you can count on a wide range of social activities like team buildings, get-togethers & sport initiatives together with your colleagues.
- A competitive and attractive compensation package with comprehensive benefits like extended vacation days, sick leaves without medical certificate, health and life insurances and many more.
- An inclusive workspace that encourages diversity and pursues mutual respect for each other’s beliefs and backgrounds.
- A flexible, hybrid working schedule where employees can work on different locations: at home, at the office, or at a client’s site.
- Diversity & Inclusion Statement
-
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment regardless of their unique abilities, background, or identity.
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