E-Retail Manager DIOR

Компания "LVMН P&C KAZAKHSTAN (ЛВМШ ПИ ЭНД СИ КАЗАХСТАН)"

"LVMH-Perfumes & Cosmetics Kazakhstan" is a division of the French multinational luxury goods concern LVMH (Louis Vuitton Moet Hennessy). Our brands are such historic Houses such as Parfums Christian Dior, Parfums Givenchy and Guerlain, Kenzo, Loewe.

The company operates on the market of luxury cosmetics since 1998 and currently we are proud to occupy the leading positions on the market. Our mission is «All are driven by the same values: a quest for excellence, creativity, innovation and perfect mastery of their image».

Position Overview:
The E-Retail Manager will oversee the development and execution of online retail strategies across various e-commerce beauty platforms for Parfums Christian Dior in Kazakhstan. This role will be responsible for enhancing brand presence, driving online sales growth, and improving customer experience through effective management of e-retail channels under maintenance by HQ. The ideal candidate will possess a strong background in e-commerce and retail management, with a passion for the beauty industry.

Key Responsibilities:

• Strategic Planning: Develop and implement e-retail strategies that align with the overall business objectives and brand vision. Monitor market trends and competitive landscape to identify opportunities for growth.
• E-commerce Management: Oversee the management of the brand’s online retail presence across e-commerce platforms. Ensure all product pages are online and are in line with brand guidelines.
• Sales Performance: Analyze sales data and customer feedback to assess the performance of e-retail channels. Identify key performance indicators (KPIs) and report on performance metrics to top management and HQ.
• E-trade Marketing: Work closely with product manager, trade marketing teams to ensure optimal inventory levels for e-retail channels. Monitor stock levels and coordinate product launches and promotions effectively.
• Customer Experience: Implement brand visual guidelines to enhance the online customer experience on e-commerce platforms.
• Graphic design: Localizing of all online visual content, preparing all trade-marketing supportive announcements.
• Technical Support: Brand App or any other business needs.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; Master’s degree is a plus.
• 3+ years of experience in e-commerce, retail management, or digital marketing, preferably within the beauty or consumer goods industry.
• Strong understanding of e-retail platforms and online consumer behavior.
• Proven track record of driving sales growth and improving online customer experience.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• English-C1.
• Strong analytical and problem-solving skills, with a data-driven mindset.
• Adobe Photoshop elementary level. (or any other graphic program)
• Passion for beauty products and trends.

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