E-Commerce Key Account Manager

Компания "Лореаль Казахстан"

Build, manage and develop long-term relationships with key eCommerce Customers in order to achieve targeted sales revenue by developing brands’ online performance

KPIs:

• eCommerce sales value, its evolution and weight in total business
• Gross Sales -> Net Sales -> Gross Margin conversion
• Stock & Service levels

Day by day responsibilities:

• Design, negotiate and implement Joint Business Plans with clients under management
• Establish comprehensive set of commercial and web KPIs reflecting goals of JBP
• Define, synchronize Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales,…) and lead implementation
• Constantly check market opportunities to boost online sales, design and push solutions to catch them
• Supervise overall Customer development and eCommerce Activation
• Gather and analyze clients’ data, extract useful insights, make actionable plans to overcome challenges and strengthen performance

• Solid commerce mindset, ability to manage relationships with Customers and Distributors
• Deep understanding of eCommerce business, specifics of various type of clients (omni, pure, marketplaces), business models (1P, 3P and its types), leverages, restrictions, prospects
• Ability to make data driven decisions with clear positive business impact
• Both strategical and tactical convenience
• Ability to persuade, effectively communicate within matrix organization and with different type of clients
• Advanced English
• Knowledge of CIS market would be advantage

• Potential commercial bonus
• Potential annual bonus
• Corporate car
• Medical Insurance (Employee and Family)
• Life and Disability Insurance (Employee)
• Employee Assistance Program
• Learning & Development

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