Business Solutions and CRM&FFE Lead

14 Июля 2025

Johnson & Johnson

Город:

Алматы

Занятость:

Полная занятость

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Компания "Johnson & Johnson"

Job Description:

Responsible for generating sales performance reports for Kazakhstan, ensuring accuracy and compliance of dashboards, calculating field force sales achievements and targets, and managing timely sales incentives. Focuses on sales enablement and effectiveness by integrating top sales management systems, designing tools, and offering customer insights and product knowledge. The role includes staying updated on sales strategies and decision-making processes to develop engaging sales tactics/KPIs, while managing J&J CRM functionalities to optimize processes and enhance customer interactions. This role also involves data analytics and creating dashboards for improved data visualization and decision-making.

Key Responsibilities:

Understands the market dynamics and the industry trends.
Delivers and coordinates strategic sales force effectiveness plans, derived from sales performance goals and sales channels, that leverage actionable insights to increase product adoption rates and accelerate sales growth of key strategic accounts.
Delivers user friendly, efficient and sustainable tools, dashboards and reports to measure business performance related with consumption, in market sales, inventory and sell out.
Delivers the optimum sales incentives schemes and makes calculations according to SOPs in compliant with legal & HCC.
Develops knowledge of innovative sales strategies and learning techniques to contribute to sales productivity tools and enablement resource design that supports the achievement of goals, while maintaining focus on overall sales effectiveness objectives.
Analyzes and evaluates emerging sales systems and innovative sales models by conducting complex sales forecasts, facilitating risk assessments, and performing business impact analyses that inform the adaptation of various models.
Facilitates performance initiatives by assisting scope definition, allocating resources, and ensuring sales reporting processes, training initiatives, and incentive programs align with departmental performance and organizational priorities.
Creates and calculates sales performance initiatives, installs key performance indicators, benchmarks capabilities, and interfaces with senior leaders to align processes, training, and incentives with organizational priorities
Confers with senior leaders and relevant stakeholders to define optimal performance measurements and performance management systems required to improve the organization’s competitive positioning.

Job Requirements:

Experience in an Pharma; preferably in Business Solutions, SFE&CRM or Business Intelligence
Very good command of both written and spoken English
Proficiency in MS Office
Strong communication and presentation skills
Analytical and strategic thinking and big picture orientation
Innovative with the ability to coordinate and drive a complex and changing environment
Technical ability; databases, spreadsheets
High level of intellectual curiosity and questioning
Strategic Thinking Skills
Analytical Thinking Skills
Planning and Organization Skills
Communication Skills
Detail and Quality Oriented