Application Support Engineer (international logistics company)

Компания "Карголайн Казахстан"

We have many years of experience in the field of logistics. We represent Western quality for the delivery of our customers with a team of international and experienced specialists. Experience, reliability, expertise, innovation, recognition, and trust - these core values are developed in all our processes. In the organization, we believe that people are our greatest strength. Here we foster a friendly company culture based on openness, engagement, and trust. If our values are in line with yours, we invite you to join the Everwest team.

We are currently seeking a talented: Application Support Engineer

Key Responsibilities

• Act as the technical owner and subject matter expert for the 1C application.
• Manage day-to-day operations, including monitoring, troubleshooting, performance optimization and L2 support.
• Plan and execute deployments, releases, upgrades, and configuration changes in coordination with internal teams and vendors.
• Ensure system availability, integrity, and security in line with company policies.
• Maintain and updаtеoperational documentation, runbooks, and configuration records.
• Work closely with vendor support and internal IT teams to resolve incidents and implement changes.
• Participate in change management processes, ensuring all changes follow ITIL and organizational procedures.
• Support audits, risk assessments, and compliance activities related to the application.

What We’re Looking For

• Experienced 1C system administrator with solid understanding of ITIL principles, especially change, incident, and release management.
• Strong technical foundation in system operations, configuration, and deployment processes.
• Excellent English communication skills, both written and spoken.
• Ability to coordinate with vendors, IT infrastructure teams, and business stakeholders.

We offer:

• International, rapidly growing organization;
• Have professional and personal challenges in an international organization;
• Be among professional and highly skilled colleagues who set the bar high;
• Bonuses for achieved results.

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