Специалист Reception Mountain Resort "Oi-Qaragai"

Описание

Zhansaya Shiryayeva
Work Experiences
29-Mar-2018 –Present
Grand Hotel Victory as Hotel Receptionist
Welcoming guests as they arrive at the hotel. Includes checking guests
in and out, issuing keys, taking reservations by telephone or email,
preparing bills and dealing with payments. Provide guests with
information, answer their queries and deal with complaints.
15-Dec-2016 –23-Oct-2017
AO Nurbank as Financial Consultant
Involvement and entering into contracts with new ones, also with
regular customers.
21-Mar-2014 –17-Jul-2015
DB AO Home Credit Bank as Financial Consultant
Involvement and entering into contracts with new ones, also with
regular customers.
Educational Attainment:
Zibo Vocational Institute ,Shandong Province, Zibo ,China (2016)
 Graduation Certificate of Chinese Linguistics
University of Alberta, Edmonton, Canada (2012)
 English course-based Certificat e
"Mangystau Humanitarian College" (2008-2011)
Major -Referent-Interpreter
Personal information:
Date of Birth: 06-Feb-93
Nationality: Kazakh
Citizenship: citizen of
Kazakhstan
Marital Status: Single
Mangystau obl.
+7708 105 75 33
saya sunny93 @gmail.com
Language Skills:
Native -Kazakh
Fluent -Russian
Intermediate -English
Elementary-Chinese

Technical skills qualifications
Computer literacy (Microsoft Office, Outlook Express)
Internet Browsers (Internet Explorer, Mozilla and Chrome)
Office tools (Fax mile and Desktop computers
Personal and core qualifications
Responsible on job duties and adheres company policies.
Can handle stress all the time.
Compassionate on actively listening to colleagues without judging.
Understanding of all confidentiality regulations and private codes.
Great communication skills with clients and guests.