Ресепшионист( ТМ Ramada by Wyndham Almaty (SALEM Hotel Management) )

10 Июня

Партнерские Вакансии

Компания "ТМ Ramada by Wyndham Almaty (SALEM Hotel Management)"

Ramada by Wyndham Almaty looks for positive, charming, confident and internationally minded team members speaking fluent English who does all he/she can to exceed guest expectations.

Ideally, you’ll have experience at least 2 years in a hotel or any service environment and be someone who has a strong desire to delivering the great service.

In return you will get opportunities to learn new skills and grow your career. You’ll start a new role working in a team passionate about delivering memorable experiences that make our guests feel special, making Ramada Almaty Hotel a great place to work.

If this sounds like the perfect move for you or if you want to find out more visit our HR Office.

Main responsibilities for the position:

• To provide a courteous, professional, efficient and flexible service at all times, following the Standards of Performance.
• To be fully conversant with all services and facilities offered by the hotel.
• To perform opening and closing procedures established for the Place of Work as assigned.
• To have a thorough understanding and knowledge of all Rooms related service and product and the ability to recommend and up-sell alternatives.
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage and wastage.
• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Requirements:

• Fluent English
• Excellent team player
• Excellent communication skills
• To be Guest and action oriented

Conditions:

• Free meals
• Uniform
• 24 calendar days of annual leave

Join our Ramada team!