Компания "Medical Avenue Kazakhstan"
Medical Avenue is a leading medical tourism navigator and healthcare consulting company. We connect patients from Central Asia, US, China and Europe with top-tier medical providers in South Korea, Turkey, and other countries. Our diverse, multilingual team brings together expertise in healthcare, business, and international coordination to deliver world-class service with empathy and precision.We are looking for a Medical Consultant to join our team in Almaty. This is a full-time position with one flexible remote day per week. You will work closely with our international partners (clinics, hospitals, doctors) and coordinate medical cases ranging from oncology to preventive check-ups.
This position includes onboarding, process training, and regular team support.
Medical background is a plus but not mandatory — what matters most is your ability to manage tasks confidently, communicate clearly, and use digital tools efficiently.
Key Responsibilities
Coordinate patient cases from initial inquiry to post-treatment follow-up
Communicate with partner hospitals and physicians in Korea and Turkey
Assist with documentation, appointments, treatment plans, and travel logistics
Use Slack, Google Drive, and internal tools to manage workflow and team updates
Maintain warm communication with clients and their families
Collaborate with the operations team to ensure smooth patient experiences
Requirements
Strong computer literacy (Google Workspace, Slack, email, CRM basics)
Organizational and communication skills
Ability to handle sensitive information with discretion
Fluent in Russian, proficiency in English (Kazakh/Korean/Turkish is a plus)
Background in healthcare or experience with medical clients — a plus, not required
Based in Almaty, with the ability to work on-site (1 day remote is included)
What We Offer
Competitive compensation based on experience
Training and onboarding support
BTs to South Korea or Turkey as an yearly bonus
A collaborative and mission-driven international team
Opportunity to grow within the expanding field of medical tourism
Real impact on people’s lives through healthcare navigation
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